Refund and Return Policy

1. Return Eligibility

At Bangalore Perfumery House, we take great pride in the quality of our products. We offer returns and refunds only under the following specific conditions:

• The item received has a manufacturing defect.
• The item received is damaged upon arrival.

Returns for any other reason (e.g., change of mind, dislike of fragrance) are generally not accepted due to the nature of our products.

2. Return Window

You must initiate a return request within 7 days from the date of delivery. Requests made after this 7-day period will not be eligible for a return or refund.

3. How to Initiate a Return

To request a return, please follow these steps:

1. Contact our customer support team at bangaloreperfumeryhouse@gmail.com or call us at +91 8319016186 within 7 days of receiving your order.
2. Provide your order number and clear photographs or evidence of the manufacturing defect or damage.
3. Our team will review your request and, if approved, provide you with instructions for returning the item.

4. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank's processing time.

5. Contact Us

If you have any questions about our Refund and Return Policy, please contact us at: bangaloreperfumeryhouse@gmail.com.